✈️ Your trusted travel companion since 2020

We'd Love to Hear From You

Whether you have a question, partnership idea, feedback, or just want to say hello — our team is here to help. Reach out through any channel below and we'll get back to you as soon as possible.

Average response time: Under 48 hours

Choose the Right Channel

Different questions go to different teams. Pick the category that best matches your inquiry for the fastest response.

Send Us a Message

Fill out the form below and we'll get back to you within 48 hours. All fields marked with * are required.

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Message Sent Successfully!

Thank you for reaching out. Our team will review your message and get back to you within 48 hours. Check your email for a confirmation.

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Direct Contact

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Office Address
San Francisco, CA, USA
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Office Hours

Monday 9:00 AM - 6:00 PM PST
Tuesday 9:00 AM - 6:00 PM PST
Wednesday 9:00 AM - 6:00 PM PST
Thursday 9:00 AM - 6:00 PM PST
Friday 9:00 AM - 6:00 PM PST
Saturday Closed
Sunday Closed

Our San Francisco Headquarters

While we're primarily a digital-first team with writers and editors across the globe, our headquarters is based in the heart of San Francisco. Stop by for a coffee if you're in the area!

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Global Team, Local Roots

Our team spans 12 countries, but our heart is in the Bay Area.

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Coffee by Appointment

Want to meet in person? Email us to schedule a casual chat.

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Remote-First Culture

We work from anywhere — so we understand travel like nobody else.

Meet the People Behind Clanefly

A passionate team of travelers, writers, and industry experts dedicated to helping you explore the world smarter.

Sarah Mitchell

Sarah Mitchell

Founder & Editor-in-Chief

Former travel journalist with 15+ years exploring 80+ countries. Leads our editorial vision.

Marcus Chen

Marcus Chen

Head of Flight Guides

Aviation expert and 1M-mile flyer. Decodes fare classes and finds the best deals.

Emma Rodriguez

Emma Rodriguez

Destination Expert

Specializes in Asia & Europe. Has lived in 6 countries and speaks 4 languages.

David Park

David Park

Gear & Reviews Lead

Professional photographer and gear tester. Has reviewed 300+ travel products.

Frequently Asked Questions

Quick answers to common questions about reaching out to our team.

How quickly does Clanefly respond to messages? +
We typically respond to all inquiries within 48 hours during business days (Monday-Friday, 9AM-6PM PST). For urgent matters, please indicate this in your subject line and we'll prioritize your message. Weekend messages are addressed on the following Monday.
Does Clanefly accept sponsored content or partnerships? +
Yes, we work with select travel brands, hotels, airlines, tourism boards, and gear companies. All partnerships maintain our editorial independence and are clearly disclosed to readers. We only partner with brands we genuinely believe in. Please email [email protected] with your proposal, including details about your brand, campaign goals, and proposed collaboration type.
How can I submit a guest post or travel story? +
We love featuring reader stories and guest contributions! Send your pitch to [email protected] with the subject line "Guest Post Submission". Please include a brief outline (200-300 words), your travel credentials or experience, writing samples or links to published work, and any relevant photos. We review all submissions weekly and respond within 7-10 business days.
Can I advertise on Clanefly? +
We offer limited advertising opportunities including display ads, sponsored newsletter placements, and dedicated content partnerships. We only work with travel-related brands that align with our audience's interests. Please contact [email protected] to request our media kit, which includes audience demographics, traffic statistics, and current rate card.
I found an error in one of your articles. How do I report it? +
Thank you for helping us improve! Please email [email protected] with the subject "Content Correction" and include: (1) the article URL, (2) the specific error or outdated information, (3) the correct information if you know it, and (4) any sources to verify. We take accuracy seriously and will review and update the content promptly.
Do you offer press kits or media resources? +
Yes! Journalists and media professionals can request our complete press kit by emailing [email protected]. The kit includes high-resolution logos, brand guidelines, founder bios, company statistics, and recent press releases. We also arrange interviews with our editorial team upon request.
How do I unsubscribe from your newsletter? +
Every newsletter email includes a one-click unsubscribe link at the bottom. Click it to instantly remove yourself from our mailing list. You can also email [email protected] with the subject "Unsubscribe" and include the email address you'd like removed. Unsubscribing takes effect within 24 hours.
Can I request a custom itinerary for my trip? +
While we don't currently offer custom itinerary planning services, we're working on launching this feature soon! In the meantime, all our published itineraries are fully customizable templates — you can adapt any of them to your needs. For specific questions about adapting an itinerary, email [email protected] and we'll do our best to help.