Clane1Introduction
Clanefly ("we," "our," or "us") operates the website https://clanefly.com/ (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or use any of our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We encourage you to review this policy periodically, as we may update it from time to time.
📌 Quick Summary
We collect minimal data, never sell your information, use industry-standard security, and give you full control over your personal data. That's our promise.
2Information We Collect
We collect information that helps us provide you with a better experience. This falls into three categories:
2.1 Information You Provide Directly
We only collect personal information that you voluntarily provide to us. This may include:
- Email address — when you subscribe to our newsletter
- Name — when you contact us via our contact form
- Message content — when you send us inquiries or feedback
- Communication preferences — when you choose which emails to receive
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address (anonymized where possible)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website addresses
- Date and time of visits
2.3 Information We Do NOT Collect
We want to be clear about what we don't collect:
- ❌ Credit card or payment information (handled by secure third-party processors)
- ❌ Government ID numbers
- ❌ Health or medical information
- ❌ Biometric data
- ❌ Precise geolocation data (we use general region only)
| Data Type | Collected? | Purpose |
|---|---|---|
| Email Address | ✅ Yes | Newsletter delivery |
| Name | ✅ Yes | Personalized communication |
| IP Address | ✅ Yes (anonymized) | Analytics & security |
| Browser/Device Info | ✅ Yes | Site optimization |
| Payment Information | ❌ No | — |
| Health Data | ❌ No | — |
3How We Use Your Information
We use the information we collect for specific, legitimate purposes:
- Newsletter Delivery: Send you travel tips, destination guides, and flight deals you've subscribed to receive.
- Communication: Respond to your inquiries, feedback, or support requests.
- Website Improvement: Analyze usage patterns to improve our content, design, and user experience.
- Security: Protect our website from fraud, abuse, and technical issues.
- Legal Compliance: Comply with applicable laws, regulations, or legal processes.
- Analytics: Understand how visitors use our site to create better travel content.
✅ Our Promise
We will never use your personal information for purposes beyond what is described in this policy without your explicit consent.
4Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for one or more specific purposes (e.g., newsletter subscription).
- Legitimate Interests: Processing is necessary for our legitimate interests (such as website analytics and security), provided your rights don't override these interests.
- Legal Obligation: Processing is necessary for compliance with legal obligations to which we are subject.
- Contract: Processing is necessary for the performance of a contract with you.
7Third-Party Services & Links
Our website may contain links to third-party websites, services, or content that are not owned or controlled by Clanefly. We have no control over, and assume no responsibility for, the privacy practices of any third-party websites or services.
We strongly advise you to read the privacy policies of any third-party websites you visit. Our inclusion of links to third-party sites does not imply endorsement or assumption of liability for their privacy practices.
7.1 Affiliate Links
Some links on our website are affiliate links. When you click these links, the destination site may collect information about you according to their own privacy policy. We encourage you to review their policies before making purchases.
7.2 Social Media
Our website may include social media features (like share buttons). These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policy of the company providing them.
8Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Newsletter Email | Until you unsubscribe |
| Contact Form Messages | Up to 2 years after resolution |
| Analytics Data | Up to 26 months |
| Server Logs | Up to 90 days |
| Cookie Data | Varies (see Cookie Policy) |
After the retention period expires, we securely delete or anonymize your data. In some cases, we may retain data longer if required by law or for legitimate business purposes (such as resolving disputes).
9Your Privacy Rights
Regardless of where you live, you have fundamental rights regarding your personal data. Here's what you can do:
🔍 Right to Access
Request a copy of the personal data we hold about you.
✏️ Right to Correction
Request correction of inaccurate or incomplete data.
🗑️ Right to Deletion
Request that we delete your personal data ("right to be forgotten").
🚫 Right to Object
Object to processing of your data in certain circumstances.
📦 Right to Portability
Receive your data in a structured, machine-readable format.
⏸️ Right to Restrict
Request restriction of processing in certain cases.
📧 Unsubscribe Anytime
Opt out of marketing emails with one click — no questions asked.
📝 Withdraw Consent
Withdraw previously given consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
10GDPR Rights (European Users)
If you are a resident of the European Economic Area (EEA), you have additional data protection rights under the General Data Protection Regulation (GDPR). These include:
- The right to access, update, or delete your personal information
- The right of rectification (correcting inaccurate data)
- The right to object to processing of your personal data
- The right of restriction (limit how we use your data)
- The right to data portability (receive a copy of your data)
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
🇪🇺 EU Representative
For EU residents, our data protection inquiries can be directed to [email protected]. We respond to all GDPR requests within 30 days.
11CCPA Rights (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
You can request disclosure of what personal information we collect, use, and disclose about you over the past 12 months.
11.2 Right to Delete
You can request that we delete your personal information, subject to certain exceptions.
11.3 Right to Opt-Out
You have the right to opt out of the "sale" of your personal information. We do not sell your personal information, so this right is already respected.
11.4 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
11.5 How to Exercise Your Rights
To submit a verifiable consumer request, email us at [email protected] or call +1 (555) 123-4567. You may also designate an authorized agent to make a request on your behalf.
12Children's Privacy
Our Service is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
13International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By submitting your information, you consent to such transfer.
For transfers from the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.
14Data Security
The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology (HTTPS).
- Secure Storage: Personal data is stored on secure servers with restricted access.
- Regular Audits: We regularly review our data collection, storage, and processing practices.
- Access Controls: Only authorized personnel have access to personal information, and they are bound by confidentiality agreements.
- Incident Response: We have procedures in place to address any suspected data breaches and will notify affected users and authorities as required by law.
⚠️ No Method is 100% Secure
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
15Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- For significant changes, sending an email to our newsletter subscribers
We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Your continued use of the Service after any changes indicates your acceptance of the revised Privacy Policy.
16Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out. Our dedicated privacy team is here to help.
Get in Touch About Privacy
Our privacy team is available to answer any questions or address any concerns about your data.
✅ Response Time
We aim to respond to all privacy-related inquiries within 48 hours during business days, and to fulfill data subject requests within 30 days as required by GDPR and CCPA.